Shipping & Pick-Up Information

All items are available to be shipped or can be picked up at our Carmel By The Sea location. Our shipper will contact you regarding shipping pricing and details within 3-5 business days after purchase. For shipping items, the price of shipping will not be quoted until our third party carrier can confirm the cost and time it will take. Shipping times vary for each item. Made to order items can take any length of time to be available to ship, and you will be notified as soon as it is confirmed.  

Small Parcel/UPS Ground
Carrigg's Of Carmel will not be held liable for any loss, damage, cost, or expense related to delay in shipment or delivery. Photo documentation is required to process any damage/defect claims. Any damage or defect must be reported within 14 business days of receipt.

We cannot ship to PO boxes. 

White Glove Delivery 
Full service delivery is available upon request for an additional charge. 

Pick-up
Orders can be picked up at our store located at the SE corner of Ocean Ave & San Carlos in Carmel-By-The-Sea, CA. Our standard operating times are Monday - Sunday, 10:00 am - 6:00 pm. You must have an appointment and valid receipt of purchase to make a pick-up. If you would like to pick-up your item(s) at the store, please call or email us after placing your order to schedule an appointment; we will do our best to prepare your order as quickly as possible.   

Expedited Shipping 
Shipments can be expedited at the customer's request. There is an agreed upon expedition fee determined by our carriers' rates that will be charged. Carrigg's of Carmel is not responsible for any lack of expediency by the carrier. These fees can not be refunded.

Returns/Refunds
We are unable to process returns/refunds on special orders. 

Sales Tax: 

Tax will be collected from the state of California (where we are located) and from shipping addresses in states with mandatory sales tax requirements.

User Warranties 
In placing an order, you affirm that you are 18 years of age or older, that you are providing accurate, true, and complete information, and that you have the authority to place the order.

Disclaimer of Warranties 
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Carrigg's Of Carmel makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.

Termination 
We have the right to terminate your account and restrict your use of our site if we have reason to believe that you have violated our terms and conditions, including providing us with false information.

Changes to Terms and Conditions and to the Website 
Carrigg's Of Carmel reserves the right to modify or change the terms of use of this site with or without notification.